Anti-Spam Policy

Last Updated: May 26, 2024

Zdravnok ("we," "us," or "our") is committed to maintaining a communication environment that is respectful, relevant, and free from unsolicited or deceptive messaging. This Anti-Spam Policy outlines the standards we uphold for all electronic communications sent through or in connection with our platform at zdravnok.com.

By using our services, you agree to comply with this policy. Failure to adhere to these standards may result in suspension or termination of your account and access to our services.

1. Scope of This Policy

This policy applies to:

All users of Zdravnok's platform and services
Any electronic messages sent through our system, including email notifications, alerts, and automated communications
Third-party integrations that send communications on behalf of users through our platform
Marketing, transactional, and operational messages originating from Zdravnok

2. Definition of Spam

For the purposes of this policy, "spam" refers to any unsolicited, bulk, or deceptive electronic communication. This includes but is not limited to:

Unsolicited commercial messages sent to recipients who have not provided consent
Messages sent in bulk without a legitimate relationship with the recipient
Communications containing false, misleading, or deceptive header information
Messages with deceptive subject lines that do not accurately reflect the content
Harvested email addresses obtained through automated means or without consent
Messages that obscure the identity of the sender
Repeated unsolicited contact after an opt-out request has been submitted

3. Our Commitment to Anti-Spam Practices

Zdravnok commits to the following practices in all communications we initiate:

3.1 Consent-Based Communication

We only send commercial or marketing communications to individuals who have explicitly opted in to receive them. Consent is obtained at the point of registration or through a clear and affirmative action by the user.

3.2 Accurate Sender Identification

All messages sent by Zdravnok clearly identify the sender. We do not use misleading "From" names, falsified headers, or deceptive routing information.

3.3 Honest Subject Lines

Subject lines and message previews accurately reflect the content of the communication. We do not use bait-and-switch language or misleading previews to encourage opens.

3.4 Clear Opt-Out Mechanism

Every marketing or promotional message we send includes a clear, accessible, and functional mechanism to unsubscribe or opt out of future communications. Opt-out requests are processed promptly and no further marketing messages are sent to that address following confirmation.

3.5 Physical Address

All commercial electronic messages include our valid physical mailing address: Greenland Rd, Ste. Anne, MB R5H 1C3, Canada.

4. Prohibited User Conduct

Users of Zdravnok's platform are strictly prohibited from engaging in the following activities:

Sending unsolicited bulk messages to any recipients through or in connection with our services
Using our platform to harvest, collect, or compile email addresses or contact information without explicit consent
Disguising the origin of messages or using forged headers
Sending messages that contain false or misleading information
Circumventing or attempting to bypass spam filters or opt-out mechanisms
Resending messages to recipients who have previously unsubscribed or opted out
Using third-party services in conjunction with our platform to send spam
Uploading or importing contact lists obtained through purchase, scraping, or other non-consensual methods

5. Reporting Spam

If you have received an unsolicited message that appears to originate from Zdravnok or through our platform, or if you believe a user of our services is violating this policy, please report it to us immediately.

You may contact us at:

Email: [email protected]
Phone: +1 807 622 9333
Website: zdravnok.com

Please include as much detail as possible in your report, including the full message headers, the content of the message, and the date and time it was received. We investigate all credible reports and take appropriate action.

6. Consequences of Violations

We take violations of this policy seriously. Depending on the nature and severity of the violation, consequences may include:

Immediate suspension or permanent termination of the user's account
Removal of content or communications sent through our platform
Reporting of the violation to relevant authorities or internet service providers
Legal action where applicable under governing law

We reserve the right to determine, at our sole discretion, whether a violation has occurred and what action is appropriate.

7. Third-Party Services and Integrations

If our services are integrated with or connected to third-party tools, platforms, or communication services, users remain solely responsible for ensuring that any communications sent through those integrations comply with this policy and all applicable standards. Zdravnok is not liable for the actions of third-party services used independently by users.

8. Transactional and Service Communications

Certain communications are necessary for the delivery of our services and are not subject to the opt-out provisions applicable to marketing messages. These include:

Account creation and verification messages
Password reset and security notifications
Billing and payment confirmations
Service status updates and critical alerts
Responses to direct inquiries submitted by users

These communications are sent only as required to maintain the integrity and functionality of your account and service access.

9. Data and Contact List Standards

All contact data used in connection with our platform must meet the following standards:

Contacts must have provided clear and informed consent to receive communications
Contact lists must not include addresses obtained through scraping, purchasing, or other non-consensual means
Users must be able to demonstrate consent upon request
Contact data must be kept accurate and up to date

10. Changes to This Policy

We reserve the right to update or modify this Anti-Spam Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services following any changes constitutes acceptance of the revised policy. We encourage users to review this policy periodically.

11. Contact Us

For questions, concerns, or reports related to this Anti-Spam Policy, please reach out to us through any of the following channels:

Email: [email protected]
Phone: +1 807 622 9333
Mailing Address: Greenland Rd, Ste. Anne, MB R5H 1C3, Canada
Website: zdravnok.com